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Using a dampened cotton swab, gently wipe the underside of the ink holder where the print head is located until completely clean of ink.

Remove the ink cartridges from the cartridge holder.Step 3 – Clean the ink cartridge carriage/print head.ĭirt or fluff can also build up in the ink cartridge holder where the print heads are located. Reinstall the ink cartridges and try them again.Place the cartridge on top of a damp paper towel with the nozzle/print head touching the damp part until the ink flows a little (being careful not to get ink on clothing, furniture or skin).Use a damp paper towel to gently wipe any dry or blobs of ink away from the nozzles at the bottom or back of the cartridge.Open the printer door and remove the blocked cartridge(s).Print a test page to try to determine which colour is blocked.If you’re still experiencing issues move on to step 2… You may need to run the cleaning process up to 3 times to see an improvement. You can normally find the option to clean from here, often in the services tab. If you don’t have a screen on your printer, on your PC select control panel > Devices & Printers > Right-click the printer in the list and select ‘Printing Properties’.Following that run the cartridge alignment option, to fix any colour alignment issues.From the LCD panel on your printer go to settings and select the clean print head or clean cartridge option.The following steps will fix most issues… Step 1 – Run the cartridge/print head cleaning process If you have recently installed a new cartridge, first check that all protective seals have been correctly removed, then try the following steps: How to fix an inkjet printer printing or missing lines This can also cause smudges, blurry print or the wrong colour to come out depending on which cartridge is blocked. Over time, ink can dry and build up on the nozzles where the ink comes out, as the cartridge moves across the page and is transferred onto the paper. What causes an inkjet printer printing lines?Īn inkjet printer printing lines or missing lines on printouts are caused when the printer cartridges or the cartridge carriage which contains the print head becomes dirty or damaged.